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21
732 South Racetrack Road, Henderson, Nevada 89015
info@vinotemp.com
TERMS & CONDITIONS
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If
item with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus
freight costs both ways will be charged. All damages must be noted at time of delivery on BOL
and Seller to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if
cancelation is authorized by Seller, a 35% restocking fee and freight both ways will be charged.
No cancelation or refund on made-to- order products. If an order has been placed and production
has not started, cancellation fee of 15% of total amount will be charged. Cancelled orders paid
by Credit Card will have an additional fee of 3% deducted from the total refund. Refurbished units
are sold as is. Purchaser assumes risks to the quality and performance of goods and assumes
the costs of all necessary service or repair not covered herein.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from
Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:
Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid or freight
collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have
reached Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear.
Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or
deliver the goods into the Purchaser’s location. Delivery to remote locations may require
additional fees. Remote location may be defined at the discretion of the carrier as more or less
than 50 miles from the nearest major city. Purchaser assumes all responsibility for additional
costs related to freight such as access, measurement, installation, hookup, wiring, moving and
storage of the goods, flight of stairs, carrier’s inability to safely and/or adequately deliver, inability
to use the building elevator to lift the goods, narrow openings, along with any additional costs to
deliver or redeliver the product properly. Make sure to review access to the property and size of
the product ordered. The transportation of all goods is subject to the terms and conditions which
the carrier imposes on Purchaser. Installation is the responsibility of the Purchaser. If white glove
delivery was ordered and cannot be performed properly, or access is hindered in any way,
Purchaser agrees to accept delivery curbside (delivery service cannot be refunded). If Purchaser
will-calls or pays for their own freight responsibility transfers to the Purchaser when the Purchaser
or Purchasers freight company picks up the unit from Seller. Freight quoted are either curbside,
threshold or white glove. Standard white glove delivery is main floor, easy access and NO
STAIRS, Doors, aligned feet attached (if necessary) and removal of packaging, additional fees
for additional requests. Each service has a different rate and will require additional fees. If freight
is not charged (Free Shipping or Freight Included) and the order is cancelled after shipping, a
freight charge of 25% of the cost of the unit, each direction will be charged. Item swap outs are
arranged as curbside delivery and pickup unless noted otherwise. There is no white glove service
for returns. Approved returns must have original and/or proper packaging. Swap-outs (Delivery
and Pick up are at the same time) Original unit must be packed and ready for carrier pick up at
time of delivery of new unit. Packaging of old unit must be adequate for shipping, not oversized
or on a pallet if unit was not originally delivered on a pallet. Carrier will not drop off new unit if the
original unit is not ready. If the carrier has to make a second attempt, customer will be subject to
additional charges for the attempted delivery and for any packaging issues. Deliveries include
ONE attempt by the shipping company to deliver the product to the consumer. If for any reason
the customer is unavailable to accept the order and the product is undeliverable under any
circumstances, the customer will be responsible for any extra shipping and handling charges.
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