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PROBLEM POSSIBLE CAUSES SOLUTIONS
Surface burner flames are
uneven, yellow and/or noisy
Clogged burner ports
See "Sealed Surface Burners" section.
Burner caps positioned See "Sealed Surface Burners" section.
improperly
Range converted improperly If propane gas is being used, contact a service technician or
see cover for contact information.
Excessive heat around Cookware that is not the proper The cookware should be centered above the burner with the
cookware on cooktop size bottom sitting level on the grate. The flame should be adjusted
so that it does not extend up the sides of the pan.
Cooktop cooking results not Improper cookware Ideal cookware should have a flat bottom, straight sides and a
what expected well fitting lid, and the material should be of a medium to heavy
thickness.
Control knob set to incorrect heat See "Cooktop Use" section.
level
Oven will not operate
Range is not level
Air in the gas lines
Electronic oven control set
incorrectly
Control is locked.
The range is in Demo Mode.
Level the range. See the Installation Instructions.
If this is the first time the oven has been used, turn on any one
of the surface burner knobs to release air from the gas lines.
See "Electronic Oven Controls" section.
Press and hold the "0" key for 3 seconds.
Demo Mode will deactivate all heating elements. See "Demo
Mode" in the "Electronic Oven Controls" section.
Convention fan not turning on. The convection cycle is in the first This is normal. The convection fan will start running
5 minutes of operation, approximately 5 minutes into the cycle.
Oven door is open. If the oven door is opened during convention cooking, the fan
will turn off immediately. It will come back on when the oven
door is closed.
Oven burner flames are yellow Range converted improperly If propane gas is being used, contact a service technician or
or noisy see cover for contact information.
Oven temperature too high or Oven temperature is calibrated See "Oven Temperature Control" in the "Electronic Oven
too low incorrectly. Controls" section.
Display shows messages Power failure (display shows Clear the display. On some models, reset the clock, if needed.
flashing time) See "Clock" keypad feature in the "Feature Guide" section.
Error code (display shows letter Press OFF to clear the display. See "Control Display" in the
followed by number) "Electronic Oven Controls" section. If it reappears, call for
service. See cover for contact information.
Start needs to be pressed so a See the "Start" keypad feature in the "Feature Guide" section.
cycle can begin (display shows
"PRESS START").
Mineral deposits are left on the
oven bottom after the Clean
cycle
Tap water was used in the Clean
cycle.
Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use
a cloth dampened with water to thoroughly remove any vinegar
residue.
Range is not level. Mineral deposits will collect on dry areas of the oven bottom
during the Clean cycle. Level the range. See the Installation
Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use
a cloth dampened with water to thoroughly remove any vinegar
residue.
17
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