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42
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE FIX
Surface burners
do not light.
Surface control has not been
completely turned to the ON
position.
Push in and turn control to the ON
position until burner ignites, then turn
control to desired flame setting.
Burner ports are clogged. Use a small gauge wire or needle to open
ports.
Burners not positioned properly. Verify that the burners are positioned
properly on the orifice hoods and the
burners are sitting flat on the burner
support with tabs engaged in slots.
Range not set for appropriate gas
input.
See range conversion section of
installation manual.
Burners won’t light due to power
failure.
Light burners manually.
Range power cord is disconnected
from the outlet.
Be sure power cord is plugged into
grounded outlet.
Flame burns
halfway round.
Burner ports are clogged. Use a small gauge wire or needle to open
ports.
Moisture is present after cleaning. Lightly fan the flame and allow burner to
operate until flame is full. OR dry burners
thoroughly following instructions in range
“Cleaning” section.
Range is not set for appropriate gas
input.
See range conversion section of
installation manual.
Flame is orange.
Dust particles in main line. Allow burner to operate for a few minutes
until flame turns blue.
Range is not set for appropriate gas
input.
See range conversion section of
installation manual.
Oven light does
not work.
Burned out or loose bulb Tighten or replace oven light bulb.
Oven or broiler
does not heat.
Range is not set for appropriate gas
input.
See range conversion section of
installation manual
Temperature control not set properly. Make sure temperature control is set at
desired temperature.
Burners will not light due to power
failure.
Light burners manually.
House fuse has blown or circuit
breaker has tripped.
Check/reset circuit breaker and/or replace
fuse. Do not increase fuse capacity. If
the problem is a circuit overload, have it
corrected by a qualified electrician.
Range cord is disconnected from
outlet.
Be sure the power cord is plugged into a
grounded outlet.
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