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2. If you need assistance*...
Call Whirlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere in the U.S.A.:
1-8OO-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how
to obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
20OO M-63
Benton Harbor, MI 49022
Please include a daytime phone number in
your correspondence.
3. If you need service*...
_ljl_O] . Whirlpool has a nation-wide network of autho-
_R_= rized WhidpooP service
companies. Whirlpool
service technicians are trained to fulfill the
product warranty and provide after-warranty
service anywhere in the United States. To
locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory
Yellow Pages under:
• APPLIANCE-HOUS EHOLD-
MAJOR, SERVtCE & REPAIR
- S_- Whirlpool Apphnces or
Authorized Whktpool Servkm
(_: XYZ Semite Co.)
• WASHING MACHINES &
DRYERS, SERVICE & REPAIR
• S_L" Whldpool Appiances or
Authorized Whlrtpool Service
(F-_mtp/=: XYZ Seek: Co.)
4. If you need FSP e replace-
ment parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality pads. Look for this
symbol of quality whenever you need a
replacement part for your WhidpooP appli-
ance. FSP replacement parts will fit right and
work right, because they are made to the
same exacting specifications used to build
every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied with
how the problem was
solved ...
• Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
•When calling or writing for help or
service:
Please provide a detailed description of
the problem, your appliance's complete
model and serial numbers and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.
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