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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. When calling our Con-
sumer Assistance Center for help or callingfor service, please provide a detailed description
of the problem, your appliance's complete model and serial numbers and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Please check the chart below for problems you can fix. It could save you the cost
of a service call.
PROBLEM
Dishwasher does not
run or stops during a
cycle
Dishwasher seems to
run too long
Dishwasher will not fill
Water remains in
dishwasher
Detergent remains in
covered section of
dispenser
Dishes are not as dry
as you expected
Grinding, grating,
crunching or buzzing
sounds
CHECK THE FOLLOWING
Is the door tightlyclosed and securely latched?
Has the cycle been set correctly? See page 6.
Has a household fuse or circuit breaker blown or tripped?
Is the delay feature on?
If the motor has stopped because of an overload, itwill auto-
matically reset itself within a few minutes. Ifthe motor does not
start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper
voltage?
The dishwasher willrun longer while heating the water. This is
normal for lower incoming water temperatures. See page 13.
Is overfill protector stuck in =up" position? Overfill protector
should move up and down freely. Press down to release.
Wait for the cycle to finish. A small amount of water remaining
is normal.
Check the drain air gap (if installed). If it is clogged follow the
manufacturer's cleaning instruction.
Has the cycle completed?
Isthe detergent fresh and dry without lumps?
Isthe bottom rack in backwards? The rack bumpers should
face the door.
Isthe rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 12.
Do not use Air Dry option on the next load. See page 13.
Has a hard object entered the POWER CLEAN TM module?
The sound should stop when the object is ground up.
continued on next page 27
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