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Troubleshooting
9 7
I m age Pr oblem Trouble shoot ing
Proble m I m a ge Ex a m ple
Solu t ion
Paper curls
1. Use paper of st andard weight : I f
you are using t hin paper, t ry t o use
paper of st andard weight (80
g/ m
2
) .
2. Use paper with less m oist ure: Load
the paper to t he paper t ray
im m ediat ely aft er rem oving t hem
from the packaging. Seal t he
rem aining paper w it h t he original
packaging to keep from t he
m oist ure absorption.
Light
print ( ent ir e
page)
1. Make sure t hat t he t oner cart ridge
is fully inst alled.
2. Make sure t hat t he Toner Save
sett ing is t urned off in t he print er
driver.
3. Try using a different t ype of paper.
4. The toner cart ridge m ight be
alm ost em pty. Replace the t oner
cartridge.
Light
prin t ( pa rt ia l
page)
1. Make sure t hat t he t oner cart ridge
is fully inst alled.
2. The toner level m ight be low.
Replace t he t oner cart ridge.
3. The paper m ight not m eet the
print er’s specificat ions ( for
exam ple, t he paper is t oo m oist or
too rough) .
Vert ica l w hit e
lines
Call t he service personnel for help.
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