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w
This will help us to provide you with a faster and more accu-
rate service.
u
Keep the appliance closed until the customer service
arrives.
w
The food will stay cool longer.
u
Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
7 Malfunctions
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
→
The appliance is not switched on.
u
Switch on the appliance.
→
The power plug is not properly inserted in the wall socket.
u
Check power plug.
→
The fuse of the wall socket is not in order.
u
Check fuse.
The compressor runs for a long time.
→
The compressor switches to a low speed when little cold is
needed. Although the running time is increased as a result,
energy is saved.
u
This is normal in energy-saving models.
→
SuperCool is activated.
u
The compressor runs for longer in order to rapidly cool the
food. This is normal.
A LED on the bottom rear of the appliance (at the
compressor) flashes repeatedly every 5 seconds*.
→
There is a fault.
u
Please contact the after-sales service (see 6) .
Excessive noise.
→
Due to the various speed steps, speed-regulated* compres-
sors can generate different running noises.
u
The sound is normal.
A bubbling and gurgling noise.
→
This noise comes from the refrigerant flowing in the refriger-
ation circuit.
u
The sound is normal.
A quiet clicking noise.
→
The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
u
The sound is normal.
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
→
The refrigeration increases automatically when the
SuperCool function is activated, fresh food has just been
placed in the appliance or the door has been left open for a
while.
u
The sound is normal.
→
The ambient temperature is too high.
u
Solution: (see 1.2)
A low hum.
→
The sound is produced by air flow noise of the fan.
u
The sound is normal.
Vibration noises
→
The appliance is not standing firmly on the floor. As a result
objects and adjacent units start to vibrate when the refriger-
ator is running.
u
Check the installation and realign the appliance.
u
Keep bottles and jars apart.
Flow sound at the soft stop mechanism.
→
The noise is produced when the door is opened and
closed.
u
The sound is normal.
The temperature display indicates: F0 to F9
→
There is a fault.
u
Please contact the after-sales service (see 6) .
DEMO shines in the temperature display.
→
The demo mode is activated.
u
Please contact the after-sales service (see 6) .
The outer surfaces of the appliance are warm*.
→
The heat of the refrigeration circuit is used to prevent
condensate from forming.
u
This is normal.
The temperature is not cold enough.
→
The door of the appliance is not properly closed.
u
Close the door of the appliance.
→
Insufficient ventilation.
u
Keep ventilation grille clear, and clean it.
→
The ambient temperature is too high.
u
Solution: (see 1.2) .
→
The appliance was opened too frequently or for too long.
u
Wait to see whether the appliance reaches the required
temperature by itself. If not, please contact the after sales
service (see 6) .
→
The temperature is incorrectly set.
u
Set the temperature to a colder setting and check after 24
hours.
→
The appliance is too close to a source of heat (stove, heater
etc).
u
Change the position of the appliance or the source of heat.
→
The appliance was not inserted properly into the recess.
u
Check whether the appliance was inserted correctly and
the door closes properly.
The internal light does not come on.
→
The appliance is not switched on.
u
Switch the appliance on.
→
The door was open for longer than 15 minutes.
u
The internal light switches itself off automatically after about
15 minutes if the door is open.
→
The LED illumination is faulty or the cover is damaged:
WARNING
Risk of injury due to electric shock!
Live parts are located under the cover.
u
Have the LED interior light changed or repaired only by the
customer service or by specialized personnel trained for the
purpose.
WARNING
Danger of injury by LED lamp!
The lighting intensity of the LED light complies with laser class
RG 2.
If the cover is defective:
u
Do not look into the illumination with optical lenses from the
immediate proximity. This can cause injury to the eyes.
The door seal is defective or needs to be replaced for
another reason.
→
The door seal can be replaced. It can be replaced without
the need for special tools.
u
Contact Customer Service (see 6) :
The unit has iced up or condensation has formed.
→
The door seal may have also slipped out of its groove.
Malfunctions
* Depending on model and options 15
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