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Before YouCall ForService... ge.om
Troubleshooting -tips
Problem Possible Causes What ToDo
Zoneline does The unit is * Make sure tile Zoneline plug is pushed comi)letely
notstart maplugged, into tile outlet.
The fuse is blown/dreuit * Check tile house filse/circuit breaker box and replace
breaker is tripped, the filse or reset the breakei:
The unit is waiting for • This is hernial. The Zoneline will start again atter
the compressor overload it resets.
protector to reset,
Power failure, • There is a protective tilne delay (up to 3 ininutes) to
prevent tI_ipping of tile compressor overload. For this
reason, tile unit may not start noi-/nal heating or cooling
fi)r 3 Ininutes atter it is turned back on.
Zoneline does not cool Indoor airflow
orheatas itshould is restricted.
Outdoor airflow is
restricted or recirculated.
• Make sure there are no ctmains, blinds or fiu'niture
blocking the air dischaxge grille or the returxl air grille.
• Make sure tile ax'chitectux'al louver is not restricted.
This can cause tile unit to cycle off due to tile
COlI/i)l'eSSOl" overload.
• Outdoor grille lnust have a uliniu/uln of 65% fl'ee area.
Non-GE grilles may be too restrictive tor proper
perfinmance. Consult your salespei_on tor assistance.
• Change the filmr at least every 30 days.
See the Care and Cleaning-Air Filter section.
• When the Zoneline is fii_t turned oil vou need to
allow tilne tor tile l'OOlU to COO1 down oi" W_ilIU Ill),
• Set tile vent control to tile ClOSEposition.
The air filter is dirty,
The room may have
been hot or cold.
Outdoor air is
entering the room.
Burningodorat the start Dust is on the surface • This can cause a "burning" odor at tile beginning of
ofheatingoperation of the heating element, tile heating operation. This odor should quickly lade.
Theair is not always The heat pinup is not • This is hernial. Tile heat i)ump will produce wmm air
cool orhot during producing hot air, but not as hot as air produced when tile higheI_cost
operation electric heat is used.
The fma switch may be • This causes tile fan to blow roonl telnl)erature air
set at continuous fan even when tile colnl)ressor or heater cvcles off.
The continuous air n/ovelnent provides better
overall telni)erature control.
The heat pump alone
produces air that feels
cooler thm_ desired.
The a# does not feel
warm enough during
heating operation
• Use tile Electric Heat Option. This turns off tile
heat I)tunI ) and warlns with electric heat only.
NOTE: Useofthis optionwill resultin increasedenergy
consumption.
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