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36
CHECK BEFORE ASKING
FOR SERVICE
▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points Do the following
Press the button and it shows
‘ ’.
•
Is the inner pot inserted?
•
Is it used in 220V (Power supply)?
•
Please insert inner pot.
•
This product is AC 120V only.
When the High Pressure
Cook/Turbo button does not
operate with ‘ ’
•
Did you turn the Locked/Open Handle to “high
pressure” or “non pressure” direction?
•
Is “high pressure” or “non pressure” signal
light on?
•
Make sure to close the lid and turn the Lock/Unlock handle
to “high pressure” or “non pressure” while cooking. You
cannot select menu if the pressure mode is not correctly
selected.
When the rice is badly sticky.
•
Is there any rice or any other alien substance on the
temperature sensor or the bottom surface of the
inner pot?
•
Did you set “Customized Cooking Function”?
•
Clean all the alien substance on the temperature sensor or
the bottom surface of the inner pot.
•
Stop cooking or set “Customized Cooking function" for
cooking according to needs.
When “ ->
”
mark and
“unlock” mark are flashing
•
Is the lid open?
•
When cooking, keeping warm, or making reservations,
please close the lid and proceed.
•
If you do not close the lid during cooking, there is a risk of
burns due to hot steam.
Odor appear after cooking or
during keep warm process?
•
Did you clean it after cooking?
•
Please follow Operating Instruction on how to clean
detachable cover and pressure packing.
When the lid cannot be
closed.
•
Is the Locked/Open handle on the LID set to ‘non
pressure’?
•
Is there hot food in the inner pot?
•
Is the inner pot correctly inserted in the main body?
•
Please turn the Locked/Open handle to ‘non pressure’.
•
Make the pressure weight tilted and then close the cover
•
Insert the inner pot properly.
When ‘ ’ appears on the
display.
•
Problem on environment sensor
•
Unplug power and contact to Customer Service center.
When
‘ ’
,
‘ ’
appears
on the display.
•
Problem on micom memory
•
Unplug power and contact to Customer Service center.
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