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Before YouCallForService...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Surface units will not
maintain a rolling boi!
or cooking is oot
fastenough
Possible Causes
hnproper cookware
being used.
What ToDo
• Use pans which are flat and match the (liameter oI
the surtace unit selected.
Surface units do A fuse h_ your home maybe • Replace the fllse or reset the circuit breaker:
not work properly blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surtace
improperly set. unit you are using.
Scratches(mayappear
as cracks)on€ooktop
Incorrect cleaalhlg
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookwaxe mad the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remowd)le. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
l)I'oce(hu'es. Make StlI'e bottouls ()t cookware aI'e clean
betore tlse_ and rise cookware with sulooth bottou/s.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The sm't,_ce may, appear discolored
with a fight-colored cooktop, when it is hot. This is temporary and will disappear
as the glass ('()()Is.
Plastic melted to Hot cooktop came into • See the Glasssurface - potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling hnproper cookware • Use only fiat cookware to minimize cvclin,
offandonof behag used.
surfaceunits
Oven lightdoes Light bulb is loose or defective. • Tighten or replace the bulb.
network Switch operating • (_all for serxi('e.
light is broken.
Oven willnot work Plug on range is not completely • Make sure electrical l)lug, is l_lugged,, into a live, properly
hlserted in the electricaJ outlet, grounded outlet.
A fuse in your home may be • Rei)la('e the fuse or reset the circuit breaker:
blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the oven section.
36
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