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TROUBLESHOOTING
FAQ - Gas Portion
It may occur that the cooktop does not function, or does not function properly. Before calling
customer service for assistance, lets see what can be done. First, check to see that there are no
interruptions in the gas and electrical supplies, and, in particular, that the gas valves for the mains
are open.
SAFETY INFORMATION
When using electrical appliances, basic safety precautions should always be followed. For the
True Induction cooker, it is essential to heed all precautions:
• When the unit is on, do not touch outside the control panel as the surface may contain residual
heat.
• To protect against electric shock, do not immerse cord plugs or cooker in water (or other liquid
substances).
• When using any electric appliance used around children, close supervision is required.
•
• Do not operate any appliance with a damaged cord or plug, after a malfunction or if it has been
damaged in any manner. Read the seller's guidelines for warranty repairs and returns.
• Do not cook on a broken or damaged cooktop as spillovers may penetrate the surface and
create a risk of electric shock.
• To avoid potential injury, do not use accessory attachments which aren't recommended by the
manufacturer.
•
• Do not let the cord dangle over the edge of the table or counter. Keep the cord away from hot
surfaces.
• Do not place cooktop on or near: hot gas, electric burner or heated oven.
• To prevent accidents and achieve optimal fan ventilation, allow for sufficient space around the
cooking area.
• Items with a magnetic field such as: radios, televisions, credit cards, cassette tapes etc., can
affect the unit.
•
• The power cord provided has been sized accordingly, however, with caution and care extension
cords may be used.
The marked electrical rating should be at least as great as the electrical rating of the appliance.
The cord should be arranged so that it will not drape over the countertop or tabletop where it can
be pulled on by children or tripped over.
Do not use with empty pans/pots.
•
• Do not place metallic objects such a knives, forks, spoons, lids, cans or aluminum foil on the
cooktop.
• To prevent accidents and achieve optimal ventilation, allow for sufficient space around the
cooking area.
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