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TROUBLESHOOTING
FAQ - Induction Portion
It may occur that the cooktop does not function or does not function properly. Before calling
customer service for assistance, lets see what can be done. First of all, check to see that there
are no interruptions in the gas and electrical supplies and, in particular, that the gas valves for the
mains are open.
The burner does not light or the flame is not uniform around the burner.
Check to make sure that:
• The gas holes on the burner are not clogged
•
• All of the movable parts that make up the burner are mounted correctly
• There are no drats around the cooking surface
The flame does not stay lighted on the model with the safety device.
Check to make sure that:
• You press the knob all the way in
• You keep the knob pressed in long enough to activate the safety device
• The gas holes are not clogged in the area corresponding to the safety device
The burner does not remain on when set to "low".
The burner does not remain on when set to "low".
Check to make sure that:
• The gas holes are not clogged
• There are no drafts near the cooking surface
• The minimum has been adjusted correctly (see the section entitled, "Minimum Regulation")
The cookware is not stable.
Check to make sure that:
•
• The bottom of the cookware is flat
• The cookware is centered correctly on the burner
• The support grids have not been inverted
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