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-18-
Bad igniter element.
Put power directly to the igniter element. Watch the tip of the
igniter from the front of the stove. After about 2 minutes the tip
should glow. If it does not, the element is bad.
The control board is not sending power to
the igniter.
Check the voltage going to the igniter during startup. It should be
a full current. If the voltage is lower than full current, check the
wiring. If the wiring checks out good, the board is bad.
Trouble Shooting Guide
Smoke Smell Coming Back Into The Home
Possible Causes Possible Remedies: (Unplug stove rst when possible)
There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are sealed with
RTV silicone that has a temperature rating on 500°F or higher. Also,
seal joints with UL-181-AP foil tape. Also, make sure the square to
round adapter piece on the combustion blower has been properly
sealed with the same RTV.
The gasket on the combustion blower has
gone bad.
Inspect both gaskets on the combustion blower to make sure they
are in good shape.
Because it is a wood-burning device, your pellet heater may emit a faint wood-burning odor. If this increases
beyond normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust system carefully
for leaks. All joints should be properly sealed. Also clean your stove, following instructions in “Maintenance”. If
problem persists, contact your dealer.
Convection Blower Shuts Off And Comes Back On
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The convection blower is overheating and
tripping the internal temperature shutoff.
Clean any dust off of the windings and fan blades. If cleaning the
blower does not help, the blower may be bad.
Circuit board malfunction.
Test the current going to the convection blower. If there is power
being sent to the blower when it is shut off, then the control board
is ne. If there is NOT power being sent to the blower when it shuts
off during operation, then you have a bad control board.
Stove Will Not Feed Pellets, But Fuel Feed Light Comes On As Designed
Possible Causes Possible Remedies: (Unplug stove rst when possible)
High limit switch has tripped or is defective.
Wait for the stove to cool for about 30 - 45 minutes. Locate the
High Limit thermodisc and press the reset button on the back of it.
If the heater will not restart, check the thermodisc to see if it’s bad.
To test if the thermodisc is bad, you can bypass it as described
previously for the POF thermodisc.
Bad Auger Motor.
Remove the auger motor from the auger shaft and try to run the
unit. If the motor will turn the shaft is jammed on something. If the
motor will not turn, the motor is bad.
Auger Jam.
Start by emptying the hopper. Then remove the auger motor by
removing the auger pin. Remove the auger shaft inspection plate
in the hopper so that you can see the auger shaft. Gently lift the
auger shaft straight up so that the end of the auger shaft comes
up out of the bottom auger bushing. Next, remove the two nuts
that hold the top auger biscuit in. Then rotate the bottom end of
the auger shaft up towards you until you can lift the shaft out of
the stove. After you have removed the shaft, inspect it for bent
ights, burrs, or broken welds. Remove any foreign material that
might have caused the jam. Also, check the auger tube for signs
of damage such as burrs, rough spots, or grooves cut into the
metal that could have caused a jam.
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