Ashley AP5780E 2,200 Sq. Ft. Pellet Stove with Black Curved Sides

User Manual - Page 16

For AP5780E. Also, The document are for others Ashley models: 5780*

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-16-
Control board not sending power to
combustion blower.
If there is no current going to the combustion blower, check all
wire connections. If all wires are properly connected, you have a
bad control board.
Control board not sending power to air
switch.
There should be a 5-volt current (approximately) going to the air
switch after the stove has been on for 30 seconds.
Air switch has failed.
To test the air switch, you will need to disconnect the air hose from
the body of the stove. With the other end still attached to the air
switch, very gently suck on the loose end of the hose (you may
want to remove the hose entirely off the stove and the air switch
rst and make sure it is clear). If you hear a click, the air switch is
working. BE CAREFUL TOO MUCH VACUUM CAN DAMAGE THE AIR
SWITCH.
Trouble Shooting Guide
Display is Flashing “E3”
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The hopper is out of pellets Rell the hopper.
The air dampener is too far open for a low
feed setting
If on the low setting, you may need to close the dampener all the
way.
The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
The air inlet, the interior chambers, or
exhaust system has a partial blockage.
Follow all cleaning procedures in the maintenance section of the
owner's manual
The hopper safety switch has failed or
hopper is open.
When operating the unit, be sure the hopper lid is closed so that
the hopper safety switch will activate. Check the wires leading
from the hopper safety switch to the control panel and auger
motor for secure connections. Use a continuity tester to test the
hopper safety switch; replace if necessary.
The auger shaft is jammed.
"Start by emptying the hopper. Then remove the auger motor by
removing the auger pin, then remove the two bolts that hold the
auger bracket to the auger tube. The auger bracket will now be
able to be removed form the auger tube. Remove the two bolts
on the side of the auger tube to remove the lower bearing of the
auger. Pull the auger out of the tube to free the jam.
The auger motor has failed.
Remove the auger motor from the auger shaft and try to run the
unit. If the motor will turn the shaft is jammed on something. If the
motor will not turn, the motor is bad.
The Proof of Fire (POF) thermodisc has
malfunctioned.
Temporarily bypass the POF thermodisc by disconnecting the two
wires and connecting them with a short piece of wire. Then plug
the stove back up. If the stove comes on and works, you need to
replace the POF thermodisc. This is for testing only. DO NOT LEAVE
THE THERMODISC BYPASSED. Your blowers will never shut off and
if the re went out the auger will continue to feed pellets until the
hopper is empty if you leave the POF thermodisc bypassed.
The control board is not sending power to
the POF thermodisc or other auger system
components.
There should be a 5-volt (approximately) current going to the POF
thermodisc after the stove has been on for 10 minutes.
Display is Flashing “E4”
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The air inlet, burnpot, interior combustion
air chambers, combustion blower, or
exhaust pipe are blocked with ash or
foreign material.
Follow all cleaning procedures in the maintenance section of the
owner’s manual.
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