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Limited Warranty
Chicago Brick Oven, a manufacturer of wood-fired gas ovens, warrants the products to be free from
defects in materials and workmanship for a period of one (1) year from the date of shipment.
Local regulations about wood burning equipment should be consulted.
Qualifications to the Warranty
The complete Warranty is further subject to the
following qualifications:
1. The oven must be installed in accordance with CBO
installation instructions and local building codes.
2. Moisture can cause significant damage to the oven/hearth.
Therefore, the enclosure/shroud (stone, brick, stucco,
etc.) that surrounds the oven/hearth must be sealed and
waterproof. Failure to do so will void this Warranty.
3. The oven is subjected to normal use, including burning
such natural wood fuels as non-treated wood. Fuel
products with abnormal burning characteristics including,
but not limited to, fuel such as driftwood, coal or
plywood and wood products using a binder, may burn at
excessive temperatures and may cause damage to the
oven or may cause it to function improperly. CBO does not
warrant the oven when such fuels have been used.
4. This Warranty does not apply to normal wear and tear. Note
that all refractory materials will form small cracks over time.
These cracks will not affect the performance of the oven.
5. This Warranty does not apply to any cracking caused by
over-firing or the failure to follow a proper curing schedule
as outlined in the User Manual supplied with your oven or
found online at www.chicagobrickoven.com.
6. All CBO ovens are shipped FOB Factory by a third-party
carrier. It is the recipient’s responsibility to inspect the
product(s) for damage before accepting/signing for the
delivery. Damages incurred during shipment must be
addressed with the carrier at the time of delivery.
7. A certain amount of pitting naturally occurs during
the vibration and screeding (leveling and smoothing)
techniques used in manufacturing refractory precast
shapes. Also, due to the blending of minerals used to
create refractory and the high temperatures used to kiln-
fire the oven’s dome, hearth and arch, some color variation
may occur. These cosmetic variations are not detrimental
to the function of the oven.
8. Any alterations made to prefabricated ovens without written
approval from Chicago Brick Oven, will void Warranty.
Limitation on Liability
It is expressly agreed and understood that CBO’s sole obligation
and purchaser’s exclusive remedy under this Warranty, under
any other warranty, expressed or implied, otherwise, shall be
limited to replacement, repair, or refund, as specified above.
In no event shall CBO be responsible for any incidental or
consequential damages caused by defects in its products,
whether such damage occurs or is discovered before or after
replacement or repair, and whether or not such damage is
caused by CBO’s negligence. Some states do not allow the
exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. The
duration of any implied warranty with respect to this oven is
limited to the duration of the foregoing warranty. Some states
do not allow limitations on how long an implied warranty lasts,
so the above may not apply to you.
Investigation of Claims Against Warranty
CBO reserves the right to investigate any and all claims against
this Warranty and to decide upon the method of settlement.
Dealers Have No Authority to Alter
this Warranty
CBO employees and dealers have no authority to make any
warranties, nor to authorize any remedies in addition to or
inconsistent with those stated above.
How to Register a Claim Against Warranty
In order for any claim under this Warranty to be valid,
CBO must be notified of the claimed defect in writing
and emailed to [email protected]. Claims against
this Warranty in writing should include the date of installation
and a description of the defect.
To register your oven visit:
https://chicagobrickoven.com/pages/register
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