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Problem Cause Solution
The drip tray fills up
quickly / there is
always some water in
the drip tray.
This is normal. The machine
uses water to rinse the
internal circuit and brew
group. Some water flows
through the internal system
directly into the drip tray.
Empty the drip tray daily or as soon
as the red 'drip tray full' indicator
pops up through the drip tray cover.
Tip: place a cup under the
dispensing spout to collect rinsing
water that comes out of it.
The 'empty coffee
grounds container'
icon remains on.
You emptied the coffee
grounds container while the
machine was switched off, or
placed it back too fast.
Always empty the coffee grounds
container while the machine is
switched on. Remove the coffee
grounds container, wait at least 5
sec. and then insert it again.
The machine prompts
to empty the coffee
grounds container
even though the
container is not full.
The machine did not reset
the counter the last time you
emptied the coffee grounds
container.
Always wait approx. 5 seconds when
you place back the coffee grounds
container. In this way the coffee
grounds counter will be reset to zero
and the number of coffee pucks is
counted correctly.
Always empty the coffee grounds
container while the machine is
switched on. If you empty the coffee
grounds container when the
machine is switched off, the coffee
grounds counter won't reset.
The coffee grounds
container is too full
and the 'empty coffee
grounds container'
icon did not appear on
the display.
You removed the drip tray
without emptying the
grounds container.
When you remove the drip tray, also
empty the coffee grounds container
even if it contains only a few coffee
pucks. This ensures that the coffee
pucks counter is reset to zero and
that the number of coffee pucks is
counted correctly.
I cannot remove the
brew group.
The brew group is not in the
correct position.
Reset the machine in the following
way: close the service door and
place back the water tank. Switch
the machine off and back on again
and wait for the lights in the drinks
icons to come on. Try again to
remove the brew group. See chapter
'Removing and inserting the brew
group' for step by step instructions.
24
English
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