HP 24DF1370 User Manual

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Table 8-8 Software symptoms and solutions (continued)

Symptom Possible solution

To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions.

Microsoft System

Restore

If you have a problem that might be caused by software that you have installed on your computer, use System Restore to

return the computer to a previous restore point. You can also set restore points manually.

IMPORTANT: Always use this System Restore procedure before you use the System Recovery procedure.

For more information and steps, see the Get Help app.

▲ Select the Start button, and then select the Get Help app.

Software program and

hardware driver

reinstallation

Before you uninstall a program, be sure that you have a way to reinstall it. Conrm that it is still available from the original

source (for example, discs or the Internet).

NOTE: Some features might not be available on systems that are shipped without a version of Windows.

For information and steps to uninstall a program, see the Get Help app.

▲ Select the Start button, and then select the Get Help app.

Software troubleshooting 31

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HP 24DF1370 All-In-One 24" Desktop Computer