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BTH ULTRA Electric Boilers Installation & Operation manual (Revision: June 2015) 29.
BTH ULTRA
LIMITED WARRANTY
Warranty Coverage on the tank.
Thermo 2000 Inc. hereby warrants that the BTH ULTRA tank on
normal use and service will not leak for a period of fifteen (15) years
from the date of purchase. The warranty is valid as long as the original
residential purchaser owns the building in which the unit was originally
installed. In the event that a leak should occur within this limited
warranty period due to defective material or workmanship, such leak
having been verified by an authorized company representative, Thermo
2000 inc. will repair or replace at our sole discretion the failed unit with
the nearest comparable model at the time of replacement.
The original residential purchaser is responsible for all costs associated
with the removal and reinstallation, shipping and handling to and from
the manufacturing plant. The replacement unit will be warranted for the
remaining portion of the original Warranty.
Warranty coverage on parts
All BTH ULTRA components & parts are warranted for a period of two
(2) years against defects due to defective material or workmanship.
The original purchaser is responsible for all costs associated with the
removal and reinstallation, shipping and handling to and from the
Manufacturer. The components, repaired or replaced are warranted for
the residual period of the initial warranty on the parts.
Exclusions
This warranty is void and shall not apply if:
A) Defects or malfunctions resulting from installation, repair,
maintenance and/or usage that are not done in conformity
with the manufacturer’s installation manual.
B) Defects or malfunctions resulting from installation,
maintenance, or repair that are not done in accordance with
regulations in force.
C) Defects or malfunctions resulting from improper installation,
maintenance or repair done carelessly or resulting from
consumer damage (improper maintenance, misuse, abuse,
accident or alteration).
D) Installation in which a relief valve (pressure) is not installed
or if it is not functioning properly, or when it is not connected
to a drain to avoid damage to the property.
E) Installation in which liquid circulating in the tank does not
remain in closed circuit or installation in which piping is
leaking or on systems with polybutylene pipes or other
having no oxygen absorption barrier.
F) Installation where the acidity of water is not within the
normal Environmental Protection Agency (EPA) (between
pH 6.5 – 8.5) guidelines or the domestic water contains
abnormal levels of particles matter or water exceeding 10.5
gpg.
G) The BTH ULTRA unit has been subjected to non-authorized
modifications.
H) Defects or malfunction resulting from storing or handling
done elsewhere than Thermo 2000’s manufacturing plant.
I) Units on which the serial number is removed or obliterated.
Limitations
Thermo 2000 Inc. shall not be responsible for any damage, loss, and
inconvenience of any nature whatsoever, directly or indirectly, relating
to the breakdown or malfunction of the unit. This warranty limits its
beneficiary’s rights. Nevertheless, the beneficiary may have other
rights, which vary from jurisdiction to jurisdiction..
This warranty replaces any other expressed or implicit warranty and
constitutes the sole obligation of Thermo 2000 Inc. towards the
consumer. The warranty does not cover cost of removal, reinstallation
or shipping to repair or replace the unit, nor administration fees incurred
by the original consumer purchaser.
Thermo 2000 Inc. reserves its rights to make changes in the design,
construction, or material, as in its judgment constitute an improvement
of former practices.
This warranty is valid only for installations made within the territorial
limits of Canada and the United States.
Warranty service procedure
Only authorized BTH ULTRA dealers are permitted to perform warranty
obligations. The owner or his contractor must provide Thermo 2000’s
head office or authorized depot with the defective unit together with the
following information: BTH ULTRA model and serial number, copy of
the original sales receipt and owner’s identification certificate.
THERMO 2OOO INC.
500, 9
ième
Avenue, Richmond (Qc) Canada J0B 2H0
Tel: (819) 826-5613 Fax: (819) 826-6370
www.thermo2000.com