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15
EN
www.napoleon.com
N415-0541 JUL 17.20
Problem Possible Causes Soluon
The grill is nor receiving electric
power
Check the power outage in your area
Ensure the grill is connected between the wall and
the power bar of the grill
Ensure the red indicator is ON in the control box
Check if the fuse on the wire in the cabinet is broken
or not
Lack of gas.
Supply hose is pinched.
venturi tube.
state.
Check gas level in propane cylinder.
Clean out venturi tube.
tank valve is turned on. Turn tank on slowly to allow
burner abruptly makes
blow-torch type sound and
clogged.
Burner overheated due to
grill surface covered by griddle or
Leaking gasket surrounding the
burner housing.
minutes. Relight burner and burn on high for at least
glowing red.
Ensure that no more than 75% of the grill surface
is covered by objects or accessories. Turn burner
relight.
Allow burner to cool and inspect very closely
authorized Napoleon dealer to order a replacement
burner assembly.
Contact your authorized Napoleon dealer for
assembly.
lights work but the knob
turning the power switch
ON
work properly
The wire harness does not work
properly
Ensure the blue indicator is ON
Replace the wire harness of the control panel
The ignitor switch does not work
properly
The ignitor block does not work
properly
Replace the ignitor switch if the switch light
illuminates when you turn the light switch on
Replace the ignitor block if the switch illuminates
and sparking noise can be heard.
or rear burner, even when
sparking noise occurs
The gap between electrodes is too
big or too small
Adjust the gap between two prongs of the side
burner electrode when the side burner does not
ignite.
Adjust the gap between the electrode and the rear
burner when the rear burner when the rear burner
foes not ignite
The knob and switch lights
seconds intervals and then
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