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14
EN
www.napoleon.com
N415-0541 JUL 17.20
Troubleshoong
Problem Possible Causes Soluon
valve turned to high.
procedure.
For natural gas - undersized supply
line.
For both gases - improper
tank valve is turned on. Turn tank on slowly to allow
to 15 minutes.
heat.
Sear plates installed incorrectly.
Excessive grease and ash build on
sear plates and in drip pan.
Ensure sear plates are installed with the holes
to 15 minutes.
Clean sear plates and drip pan regularly. Do not
line pan with aluminum foil. Refer to cleaning
Burners burn with yellow
smell of gas.
Thoroughly clean burner by removing. See general
burner, accompanied by the
smell of gas, and possibly
Rear and Side burners will
not light with the igniter
but will light with a match.
incorrectly.
Loose electrode wire or switch
terminal wires.
terminal on the back of the igniter. Check that the
terminals.
Main burner will not light
with the igniter but will
light with a match.
Normal occurrence on hot days.
be replaced.
Burners will not cross light
each other.
Dirty or corroded cross light
brackets.
peeling inside lid or hood.
Grease build-up on inside surfaces.
porcelain and will not peel. The peeling is caused by
hardened grease, which dries into paint-like shards,
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