Loading ...
Loading ...
Loading ...
English 61
Troubleshooting
Symptom Possible cause Solution
The cooktop
has stains or
discoloration.
Food spills/stains were
not cleaned.
See the Cleaning section on page 56.
The cooktop is hot. The cooktop may appear discolored
if it is hot. This is temporary, and the
discoloration will disappear as the
cooktop cools.
The cooktop
has scratches or
abrasions.
The cooktop is not being
correctly cleaned.
Scratches cannot be removed. However,
tiny scratches will become less visible
with cleaning. Use glass-ceramic
cleaning cream. Do not use chemical
or corrosive agents. These agents may
damage the cooktop.
Cookware with rough
bottoms were used.
There were coarse
particles such as salt
between the cookware
and cooktop.
To avoid scratches, follow
the recommended cleaning
instructions. Before using, make sure
cookware bottoms are clean. Only use
smooth, flat-bottomed cookware.
Cookware may have slid
across the cooktop.
The cooktop has
streaks or specks.
Spillovers have cooked
onto the cooktop.
Wait until the cooktop is cool. Use a
single-edge razor-blade scraper to
remove the streaks or specks. For more
information, see the Cleaning section on
page 56.
The cooktop
has metallic
discolorations.
Mineral deposits from
water and food have
stained the cooktop.
To remove the stains, use a glass-
ceramic cooktop cleaning cream. For
best results and care, clean the cooktop
weekly.
Only use clean, dry cookware.
The cookware is
not detected.
Inappropriate cookware
was used, or the
cookware is not placed
on the cooking zone.
Place the cookware in the center of the
cooking zone.
Use cookware with ferromagnetic
bottoms whose diameter is appropriate
for the cooking zone.
See the Cookware section on page 28.
NZ9500K_MOD_DTI36M977BB_EN.indd 61 2017-03-16 1:45:35
Loading ...
Loading ...
Loading ...