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Troubleshooting
Troubleshooting
English76
Code
Action
Upper
washer
Lower
washer
1 UB UB
Check the spinning process.
• The load may not be balanced inside the drum or tub. Load
is too small, or heavy items are mixed with light items.
Check the drum or tub and make sure the load is balanced.
• Avoid washing single items, adding few extra items help to
balance the load. Redistribute the load evenly.
• Press START/PAUSE to resume operation, or power off and
then power the washer on after 2-3 minutes, and then try
again.
1 8C
1 8C1
1 8C2
8C
8C1
8C2
Check the MEMS sensor.
• Power off and then power the washer on after 2-3 minutes,
and then try again.
1 OC OC
Water may overow.
• Close the water tap, and then call for service.
1 3C 3C
Check the motor.
• Power off and then power the washer on after 2-3 minutes,
and then try again.
1 AC6 AC6
Check the PBA communication status.
• Power off and then power the washer on after 2-3 minutes,
and then try again.
1 9C1
1 9C2
9C1
9C2
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service
center.
1 SF SF
System failed.
• Power off the washer, and then contact a Samsung service
center.
1 AC AC
Check communications between main and sub PBAs.
• Try powering off and restarting the cycle.
• If the information code remains, contact a customer service
center.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 76 2017-10-12 6:39:21
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