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Troubleshooting
English68
Troubleshooting
Checkpoints
If you encounter an issue to check with the washer, rst check the table below and try the
suggestions.
Symptom Action
Does not turn on.
• Make sure your home electrical system is providing electrical
power that matches the requirements of the washer. See page
19.
• Make sure the power plug of the washer is completely
plugged in.
Does not start.
• Make sure the door is properly closed.
• Make sure the taps are open.
• Make sure to press and hold START/PAUSE to start the
washer.
• Make sure Child Lock is not activated.
• Before the washer starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
• Check if the upper or lower washer displays an information
code on the respective status bar.
Water supply is
insufcient or no
water is supplied.
• Fully open the tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufcient water pressure.
After a cycle,
detergent remains
in the detergent
drawer.
• Make sure the washer is running with sufcient water
pressure.
• If you are using powdered detergent, do not use more than
recommended.
• If you are using liquid detergent, do not over ll the liquid
detergent compartment.
• Remove the liquid detergent and softener containers, and
then clean the detergent drawer.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 68 2017-10-12 6:39:20
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