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21
12
12.1
Did you leave the doors open for a long period of time?
Do the doors close perfectly?
If the doors do not close perfectly, contact your installer.
Clean the appliance completely as indicated in this manual.
Hermetically cover all the food. Do not conserve food for prolonged
periods of time.
The appliance was designed to permit hermetic closure.
When the door is closed, a vacuum situation can occur: in this case it
is necessary to wait a few seconds until the pressure balances before
opening the door.
The Refrigerator or Freezer has frost or ice
Unpleasant odours inside the refrigerator
The doors are difcult to open
If you notice malfunctions in your appliance, use this guide before calling
Service. This guide may help you resolve the problem yourself or could
provide important information to ensure rapid and effective service.
A malfunction is usually indicated on the display.
Problems that cannot be resolved by the user are signalled through a
malfunction code.
Is the appliance connected to the electrical power supply?
Does electrical power arrive at the electrical socket?
Is the Unit key
activated?
Is the condenser clean?
Does the display show a malfunction code?
Is the temperature adjusted correctly?
Is the condenser clean?
Were the doors or drawers open for a long period of time?
Were large quantities of food recently inserted?
Bear in mind that during a very hot weather and with very high tem-
peratures in the room it is normal that the compressor remains in op-
eration for prolonged periods of time.
Were the doors or drawers open for a long period of time?
Were large quantities of food recently inserted?
Is the condenser clean?
Check that the doors are closed and that the food or containers do
not obstruct the perfect closure of the door.
It is normal to hear noise from the fans or compressors during the
defrost phase.
Noise could be louder depending on the position of the appliance
and the surrounding environment.
If the climate is very humid, the formation of condensation is normal.
Opening the door or drawers for prolonged periods of time can con-
tribute to the formation of condensation.
In any case, make sure that the doors are always perfectly closed.
Malfunction message
The appliance does not work
The internal temperatures are
higher than normal
The appliance remains in function for a long
time period
If you hear strange noises
Condensation forms both inside and out
Troubleshooting guide
Troubleshooting guide
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