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Frequently Asked Questions
The following fault message appears in the display and the
program has been canceled
Message Possible cause and solution
Water intake See
The water inlet is blocked or restricted.
Check whether the faucet is turned on properly.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
Clean the filter.
Drainage See
The drain is blocked or restricted.
The drain hose has been fixed too high.
Clean the filter and the pump.
The maximum drain height is 39“ (1m).
Service
Waterproof syst.
The water protection system has activated.
Close the faucet.
Contact the Service department.
Service Fault F
There is a fault.
Disconnect the washing machine from the
electricity supply, either by withdrawing the plug
from the socket or by disconnecting it at the fuse.
Wait at least 2 minutes before reconnecting the
washing machine to the electricity supply.
Then switch the washing machine on again.
Restart the program.
If the fault message appears again, contact the
Service department.
To switch off the fault indicator: Turn the program selector to the position and
switch the washing machine off.
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