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Frequently Asked Questions
With the help of the following guide minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Some of the messages in the display are more than one line long. Touch the or
sensor button to read them in full.
A wash program cannot be started
Problem Possible cause and solution
The display remains
dark, and the Start/Stop
sensor button does not
light up or flash.
There is no power to the machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically
to save energy.
Turn the program selector to switch the washing
machine on again.
The display prompts
you to enter a code.
The PIN code is active.
Enter the code and confirm the entry. Deactivate
the PIN code if you do not wish this message to
appear in the display the next time the machine is
switched on.
The following appears
in the display:
Service Door lock
fault F34
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the program again.
If the fault message appears again, contact the
Service department.
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