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Check if you are able to connect your phone via Bluetooth. If also unable to connect via
Bluetooth contact Motorola for repair options.
Can't connect to Internet
Try a different URL or web site address.
Disconnect and try connecting to the network again.
Enter correct Password (WEP-WAP/WPA key).
If connected via a commercial Wi-Fi hotspot, such as the ones at Borders or Starbucks, we
recommend renewing the hotspot's DHCP lease.
Unplug the power from your router, turn the phone off. Plug back in your router first, then wait
for 1 minute and then turn on your phone. Follow these steps to set up and troubleshoot Wi-Fi
wireless Internet access.
Turn Wi-Fi power on or off
Touch > Settings, then touch the Wi-Fi power switch to turn it On or Off
Wi-Fi search & connect
When Wi-Fi is on, the Wi-Fi in range indicator appears in the status bar when a network is
available. Drag down the status bar and touch the Wi-Fi networks available notification to select and
connect to a network.
To search for a network when Wi-Fi is off:
1. Touch > Settings > Wi-Fi
2. Touch the Wi-Fi power switch to turn it On and scan. Your smartphone lists the networks it finds
within range.
Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch > Settings > About
Phone
3. Touch a network to connect. If necessary, enter Network SSID, Security, and Password, and
touch Connect
When your smartphone is connected to the network, the Wi-Fi connected indicator appears in
the status bar.
Tip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available
networks you’ve connected to before.
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