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Puerto Rico And U.S.
Virgin Islands
Customer Service Chrysler International
Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance
For The Hearing Or
Speech Impaired
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has
installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer center.
Any hearing or speech impaired
customer, who has access to a TDD or
a conventional teletypewriter (TTY) in
the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing
difficulties that require assistance can
use the special needs relay service
offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to
connect with a Bell Relay Service
operator.
Service Contract
You may have purchased a service
contract for a vehicle to help protect
you from the high cost of unexpected
repairs after the manufacturer's New
Vehicle Limited Warranty expires. The
manufacturer stands behind only the
manufacturer's service contracts. If you
purchased a manufacturer's service
contract, you will receive Plan
Provisions and an Owner Identification
Card in the mail within three weeks of
the vehicle delivery date. If you have
any questions about the service
contract, call the manufacturer's
Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian
residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind
any service contract that is not the
manufacturer's service contract. It is
not responsible for any service contract
other than the manufacturer's service
contract. If you purchased a service
contract that is not a manufacturer's
service contract, and you require
service after the manufacturer's New
Vehicle Limited Warranty expires,
please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a
major investment when you purchased
the vehicle. An authorized dealer has
also made a major investment in
facilities, tools, and training to assure
that you are absolutely delighted with
the ownership experience. You will be
pleased with their sincere efforts to
resolve any warranty issues or related
concerns.
Warning!
Engine exhaust (internal combustion
engines only), some of its constituents, and
certain vehicle components contain, or
emit, chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm. In
addition, certain fluids contained in vehicles
and certain products of component wear
contain, or emit, chemicals known to the
State of California to cause cancer and
birth defects, or other reproductive harm.
280
CUSTOMER ASSISTANCE
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