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Recording Issues
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The problem Try this!
The Timeshift or recording
function cannot be used.
Check if there is a storage device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the storage device.
The function will not work if there isn't enough storage space on the storage device.
Before using the recording function, be sure to read all precautions. For more
information, refer to "Before Using the Recording and Timeshift Functions".
Cannot record videos received
from an external device or
Samsung TV Plus.
The recording function is only available for digital broadcast channels received by the TV.
You cannot record videos received from an external device or Samsung TV Plus.
The "Format Device" message
appears when the Timeshift or
recording function is used.
To use the recording function, the storage device connected to the TV must have been
already formatted.
Formatting the storage device deletes all data from it, and the storage device is
formatted in NTFS.
The recorded files on the TV are
not played back on a PC.
The recorded files on the TV can only be played back on the same TV. Those video files
cannot be played back on a PC or other TV.
" This function may not be supported depending on the model or geographical area.
Apps
When apps aren't working, these steps may help resolve the problem.
The problem Try this!
I launched an app, but
it's in English. How can I
change the language?
Languages supported by an app may be different from the TV Language set in the menu.
The ability to change the language depends on the app's provider.
My application is not
working.
The services of your application are not provided by the TV but by the application service
provider.
Refer to the Help section on the application service provider's website.
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