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72 / English
Front-Loading Automatic Washer
Troubleshooting
Problem Reason Solution
Too much foam
forms inside the
product. (**)
Not using HE detergent * Use HE detergent.
Excessive amount of detergent
is used.
* Use only a sufficient amount
of detergent.
Detergent was stored under
improper conditions.
* Store detergent in a closed
and dry location. Do not
store in excessively hot
places.
Some meshed laundry such
as tulle may cause too much
foam because of their texture.
* Use smaller amounts of
detergent for this type of
item.
Detergent is put in the wrong
compartment.
* Put the detergent in the
correct compartment.
Softener is being taken early
by the product.
* There may be problem in
the valves or detergent
dispenser. Call the
Authorized Service Agent.
Foam is
overflowing from
the detergent
drawer / Washer
is completely full
of suds.
Not using HE detergent /
Using excessive amount of
detergent
* Push “Start/Pause/Cancel”
button. Mix 2 cups of water
with 1-2 tablespoon of
fabric softener and pour it
into detergent dispenser.
Push “Start/Pause/
Cancel” button again.
Use proper amount of HE
detergent next time you
operate the washer.
* Use detergent suitable for
the programs and maximum
loads indicated in the
“Program and consumption
table”. When you use
additional chemicals (stain
removers, bleaches, etc.),
reduce the amount of
detergent.
Load is still too
soapy / Washer
is full of suds
at the end of
program.
Not using HE detergent /
Using excessive amount of
detergent
* Do not unload the washer.
Operate a quick wash cycle
(e.g. Delicates, Wools)
without any detergent.
Add 1-2 tablespoon of
fabric softener into main
wash compartment of
detergent dispenser
during water intake.
Use proper amount of HE
detergent next time you
operate the washer.
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