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68 / English
Front-Loading Automatic Washer
Troubleshooting
Problem Reason Solution
Washing
performance
is poor: Stains
could not
be removed.
Laundry could
not be whitened.
Wrong program cycle and
temperature might have been
selected.
* Select the proper program
cycle and temperature for the
laundry to be washed (See
“Laundry Tips” & “Program
Cycle Selection”).
Using insufficient amount of
detergent.
* Use the recommended
amount of HE detergent
appropriate for water
hardness and soil level of
laundry.
Using wrong type of detergent.
* Use liquid detergent for
cold wash cycle for good
wash results. Use proper
detergents recommended for
wools, handwashable and
delicate items.
Mixing different sorts of items.
* Sort the laundry according to
care labels and user manual
(See “Laundry Tips”).
Mixing different types of
laundry additives.
* Put the detergent in the
correct compartment of
dispenser (See “Detergent
Dispenser”).
* Do not mix detergent with
bleaching agent or fabric
softener.
Excessive laundry may be
loaded into washer.
* Do not load the washer in
excess.
Detergent
residue left on
the laundry.
Excessive laundry might have
been loaded in.
* Do not load the washer in
excess.
Wrong program cycle and
temperature might have been
selected.
* Select the proper program
cycle and temperature for the
laundry to be washed (See
“Laundry Tips” & “Program
Cycle Selection”).
Using powder or granular
detergents in cold water
washing may leave residue on
wash load.
* Use a liquid detergent when
washing in cold water.
Use proper detergents
recommended for wools,
handwashable and delicate
items.
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