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Symptom Possible cause Possible solution
Charging cannot be per-
formed.
The vehicle power switch is in the ON position. Before charging, place the vehicle power switch in the OFF position.
Both the normal charge connector and the quick
charge connector are connected at the same time.
The normal charge connector and the quick charge connector cannot be connected at the same time.
The Li-ion battery is already charged to the charge
amount that has been set.
Charging can not be performed if the Li-ion battery is already charged to the charge amount that has
been set. Charging automatically turns off if the Li-ion battery is charged to the charge amount that has
been set.
The temperature of the Li-ion battery is too hot or
cold to charge.
Confirm the Li-ion battery temperature by checking the Li-ion battery temperature gauge. If the gauge
indicates the Li-ion battery is too hot (red zone) or too cold (blue zone), charging is not possible. Allow
the Li-ion battery to cool or warm up before charging. See ⬙Li-ion battery temperature gauge⬙ in the ⬙2
Instruments and controls
⬙ section.
The 12-volt battery is discharged.
The Li-ion battery can be charged if the vehicle electrical systems can not be turned on. If the 12-volt
battery is discharged, charge or jump start the 12-volt battery. See ⬙Jump starting⬙ in the ⬙6 In case of
emergency
⬙ section.
The vehicle has a malfunction. The vehicle or charger may have a malfunction. Confirm if the warning light on the meter is illumi-
nated. Confirm if the indicator on the charger is indicating a malfunction . If a warning is displayed,
stop charging and contact a NISSAN certified LEAF dealer.
Normal charge or trickle
charge cannot be performed.
There is no electrical power coming from the
outlet.
Confirm that there has not been a power failure. Make sure the breaker is on. If an outlet with a timer
device installed is used, power will only be available at the time set by the timer.
The electrical plug is not connected correctly. Confirm the electrical plug is connected correctly (trickle charge only).
The charge connector is not connected cor-
rectly.
Confirm the charge connector is connected correctly.
Immediate charge cannot be
performed.
Charging timer has been set. Turn off the charging timer. See ⬙Charging timer
⬙.
Charging does not start because the charge
amount has been set to 80% and the Li-ion battery
is already charged to more than 80%.
When the charge percentage in the long life mode is set to 80%, the Li-ion battery cannot be charged
more than 80%. Confirm the charge percentage set in the long life mode. Change the charging
percentage to the desired charge setting.
CHARGING TROUBLESHOOTING
GUIDE
CH-38 Charging
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