Use Manual Sony XBR-65A9G A9G MASTER Series OLED 4K Ultra HD High Dynamic Range (HDR) Smart TV (Android TV)

Sony XBR-65A9G A9G MASTER Series OLED 4K Ultra HD High Dynamic Range (HDR) Smart TV (Android TV) - Use Manual - Use Guide PDF.
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  • Owner's manual - (English)

Television Reference Guide 
Models Sony KD-77A9G / 65A9G / 55A9G


General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1. Restart your TV by pressing the power button on the remote control until a message appears. The TV will restart. If the TV does not recover, try unplugging the AC power cord (mains lead). Then press the power button on the TV and wait for two minutes, and plug in the AC power cord (mains lead).

2. Refer to the Help menu by pressing HELP on the remote control.

3. Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.

4. Visit Sony support website (information provided on the front cover of this manual).

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.

It takes time to initialize the system. Wait for about one minute, then operate it again.

Troubles and Solutions

When the illumination LED is flashing in red.

  •  Count how many times it flashes (interval time is three seconds).

Reboot the TV by disconnecting the AC power cord (mains lead) until the illumination LED stopped flashing in red, then turn on the TV. If the problem persists, disconnect the AC power cord (mains lead), and contact your dealer or Sony service centre with the number of times the illumination LED flashes.

There is no picture (screen is dark) and no sound.

  • Check the antenna (aerial)/cable connection.
  • Connect the TV to the AC power (mains), and press the power button on the TV or the remote control.

Some programmes cannot be tuned.

  •  Check the antenna (aerial)/cable connection.

The remote control does not function.

  •  Replace the batteries.

The parental lock for broadcast password has been forgotten.

  • Enter 9999 for the PIN code and select [Change PIN code].

The TV sur

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Tags: 65 Inch Sony Oled 4k, Sony XBR 65A9G, Sony 4k Tv, Sony 4k User Manual, Sony 55a9g, Sony Xbr65a8g, Sony Xbr65a8g Manual

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Sony XBR-65A9G Questions and Answers

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Can the Remote Control for the 2018 Model A9F be used with the 2019 Model A9G?
Unfortunately, we cannot use the remote of A9F series with the A9G series. There's a designated remote control for these models. The A9F uses RMFTX220U while the A9G uses RMFTX600U.

To use TV as center speaker do I just disconnect center surround sound speaker and connect it to TV?
I have the A9G and tried using the TV as my center speaker with my surround sound system. Yes, there are discrete wire connectors on the back of the TV that are used specifically to enable this feature. There is also a setting in the TV sound menu to select the function as well. After doing this on my system I found that there was a slight lag between the TV and the rest of the speakers which created a echo-like delay. I have a Pioneer SC-LX701 Receiver so it's not that I am using an outdated system. I ended up going back to using my original center speaker.

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