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Factory data reset
You can reset your device to factory defaults, erasing
all data from your device.
This action permanently erases ALL data from the
device, including Google or other account settings,
system and application data and settings,
downloaded applications, as well as your music,
photos, videos, and other files. Any data stored on an
external SD card is not affected.
Note: When you sign in to a Google Account on your
device, Factory Reset Protection is activated. This
protects your device in the event it is lost or stolen.
If you reset your device to factory default settings
with the Factory Reset Protection (FRP) feature
activated, you must enter the user name and
password for a registered Google Account to regain
access to the device. You will not be able to access
the device without the correct credentials.
Warning: If you reset your Google Account password,
it can take 24 hours for the password reset to sync
with all devices registered to the account.
Before resetting your device:
1. Verify that the information you want to keep has
transferred to your storage area.
2. Log in to your Google Account and confirm your
user name and password.
To reset your device:
1.
From
Settings,
tap General management >
Reset > Factory data reset.
2
. Tap Reset and follow the prompts to perform the
reset.
3. When the device restarts, follow the prompts to
set up your device.
Settings 112
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