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Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Troubleshooting Tips
Save time and money! Review the chart below first and
you may not need to call for service.
Problem Possible Causes What To Do
The system
The fuse is blown/circuit •Check the house fuse/circuit breaker box and replace
does not start
breaker is tripped. the fuse or reset the breaker.
The Timer operation • Check the Timer functions and make sure they are
is not set correctly. set to the desired settings.
The unit does not •This is normal. Wait about 3 minutes and the unit
operate when restarted. will restart.
The system does
Airflow is restricted. • Make sure there are no curtains, blinds or furniture
not cool or heat as
blocking the front of the system.
it should
The temperature control may • Turn to a lower or higher setting. The lowest setting
not be set high or low enough. provides maximum cooling. The highest setting provides
maximum heating (heat pumps only).
The air filter is dirty. • Clean the filter at least every 30 days. See the
Operating
Instructions
section.
The room may have been hot • When the system is first turned on you need to allow
or cold. time for the room to cool down or warm up.
Cold or warm air is escaping. •Check for open furnace floor registers and cold
air returns.
The remote control
The batteries may be dead. •Replace the batteries.
display is faint or shows
no display at all
The batteries are inserted •Check the position of the batteries. They should be
incorrectly. inserted in the opposite (+) and (—) direction.
Normal Operating Sounds
■ You may hear a sound like water flowing. This is
the sound of refrigerant flowing inside the system.
■ A noise that sounds like air being released is a
design feature of dehumidifying water being
processed inside the system.
■ You may hear a clicking noise when you start or
stop the unit. This sound is the expansion or
contraction of the unit due to changes in the
temperature.
Before you call for service…
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