Loading ...
Loading ...
Loading ...
Appendix 93
Message Possible causes Possible corrective measures
Files do not
open
Unsupported file format
Check the supported file
formats.
The screen
does not turn
on when I
receive a call.
Proximity sensor problem
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure
that the area around the
proximity sensor is clean
No sound Vibration mode
Check the settings status in
the sound menu to make sure
you are not in vibration or do
not disturb mode.
Hangs up or
freezes
Intermittent software
problem
Press and hold the Power/
Lock Key + Volume Down
Key for about 10 seconds to
reset your device.
Loading ...
Loading ...
Loading ...