User Manual Samsung NL20T8100WK/UR Neo Warming Drawer

SmartThings is a function that conveniently controls and manages smart home appliances and Internet of Things (IoT) devices with a smartphone. From the outside, you can monitor and control the status of various devices, such as smart devices, home appliances, TVs, speakers, etc. registered on the server. It is a next-generation platform service that will unify Samsung's products as an open source platform that can connect not only our products but also other IoTs.

Step 1. Checking the requirements for connection
Step 2. Connecting your smartphone to the Wi-Fi network
On your smartphone: Tap Settings → Connection → Wi-Fi → Select a router to connect to (enter password when setting security)
When connected properly, the selected router in the current network is confirmed as “connected”
Note:

Router name (SSID) is set in English, symbols, and numbers (special characters are not supported).
2.4 GHz connection available when connecting to an oven to the Wi-Fi network.
At least 3 Wi-Fi network receiving antennas should be displayed.
When connecting your home appliance to your smartphone with SmartThings, ensure both devices are connected to the same router.
Step 3. Installing the SmartThings app
Download and install the SmartThings app from the markets (Google Play Store, Apple App Store, or Samsung Galaxy Apps).
To find the app, use the keyword “SmartThings”.
Step 4. Setting up a Samsung account
You must sign into a Samsung account before using the SmartThings app.
To set up a Samsung account, you can follow the directions provided by the SmartThings app.
Or, if you have a Samsung smartphone, you can add your Samsung account in the setting app of your smartphone. Then, it will automatically sign into your Samsung account.
Step 5. Connecting your smartphone to the oven


1. First, make sure your oven and Wi-Fi router have been connected to the power.
2. Launch the SmartThings app. Tap the plus button and select [Add device] on home view.

3. Select [Oven] and [Oven (LCD)] in order.
4. Tap the [Start] button.

5. Select your preferred location and room for the oven.

6. On your oven screen, go to [Settings] and select [Easy Connection]-[Connect].

If you’ve got an issue with your Samsung TV or appliance and you need support in your home, then we have got you covered. You can book a repair with Samsung support and we will help you get your issue sorted. When receiving a home visit from any of the Samsung support team it is important that you prepare your TV or appliance for the technician’s arrival. Watch the following video or read the steps below to find out how to prepare your device for home support.

Preparing your device for in home support
Before the technician arrives at your home there are a number of steps you should complete to ensure you are safe and prepared and to allow the technician to do the best job possible.

1
Please wipe down your product so it is clean and sanitary.
2
Make sure there is enough space around your product. Appliances should not be stacked on one another.
3
Please remove your TV from the wall before the technician arrives.
4
Have your proof of purchase available for the engineer, if possible.
For more information on warranties and support services read our FAQ on how to book a repair for your PC, Office or Storage product.

If you need to get your mobile device repaired, check out our FAQ on mobile repairs with tips on the different repair options available to you and how they work.