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Appendix 114
FAQ
This chapter lists some problems you might encounter when using
your phone. Some problems require you to call your service provider,
but most are easy to fix yourself.
Message Possible causes Possible corrective measures
SIM card error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or you
are outside the carrier
network.
Move toward a window or
into an open area. Check the
network operator coverage
map.
No
applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Downloaded
application
causes a lot
of errors.
Remove the application.
1. Tap
Settings.
2. Tap General
Apps &
notifications
App info.
3. Tap the app
Uninstall.
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