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Navigation System
133
Troubleshooting
Screen Error Message
Solution
Navigation system is unable to acquire a proper GPS signal.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarket devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboa
rd
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.
Navigation unit door is open or
No DVD disc is inserted.
Please check system.
Make sure that the navigation DVD disc is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 105).
No DVD disc. Please check system.
Check that the naviga
tion DVD disc is inserted with the label side up (see
page 105). If the problem persists, see your dealer.
DVD disc reading error (unformatted). Please consult your
dealer.
Check the DVD disc surface for deep scratches or other damage. Make sure
you are using a navigation DVD (turquoise-colored [blue/green] label). The
system cannot read other mapping databases or video DVDs. If the
problem
persists, see your dealer.
Display temp is too high. System will shut down until display
cools down.
This message will appear briefly when the display temperature is too
high,
and then the display will turn off
until the temperature cools down. The
system will turn back on when the display cools down.
Outside temperature is low. Syst
em will take a while to start
up.
The temperature is below -22°F and the navigation system has diffi
culty
reading the DVD. The system will st
art up when the temperature warms up.
Navigation system voice recognition cannot be activated
when another unit is using the audio system.
HandsFreeLink (HFL) can override th
e navigation system. Make sure the
HFL TALK
button is not on when you press the
NAVI TALK
button, or the
message will appear. Simply press the
HFL BACK
button to resume
control of the navigation voice buttons.
Route has not been completed. Please try again from a
different location.
This message will appear when you ar
e routing to or from a place (new
area) that is not in the database. Try pl
anning a different r
oute to or from a
different location.*
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