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Navigation System
123
Frequently Asked Questions
Map and Features, Voice Opera
tion, Entering Addresses
Problem
Solution
Why does the
Disclaimer
screen need to be displayed every
time I start the car? I am the only driver.
The Disclaimer
screen reminds you and your guest drivers to always
operate the navigation system in a safe manner.
The Setup
or Information
screen has “grayed out” items that
I cannot select. Why?
You need to select
OK on the
Disclaimer
screen to view these items. See
System Function Diagram
on page 21.
I tried entering an address, but
the city or street could not be
found. Is there any other way to route to the location?
Some cities are lumped in with a majo
r metro area. Try entering the street
first. In rural “unverified” areas or new subdivisions, streets may be m
issing
or only partially numbered. Try selec
ting the destination directly from the
map. See
By Map Input
on page 36.
When I enter an address, some letters become grayed out. Is
this normal?
Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the database to see wh
at letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addresses, Previous Destinations,
or the Home Address?
This is done in the
Setup screen (second) under “Personal Information.”
See page 77.
I cannot hear the navigation system voice.
1) Ensure that
Volume in the
Setup screen (first) is not
Off. See page 74.
2) Go to “Basic Settings” in the
Setup screen (second), and set
Voice
Recognition Feedback
to On. See page 93.
The voice control system is having difficulty recognizing my
voice commands.
Ensure that the vents are not blowing
on the microphone on the ceiling, the
vehicle is as quiet as possible, and
you are using the correct command when
speaking (see Improving Voice Recognition
on page 13). Say “Help” at any
screen to see a list of the applicab
le voice commands. If the system cannot
recognize your command because of
background nois
e, speak louder.
When the system pronounces the street name in the guidance
command or reads the destination address, it sounds strange.
What causes this?
The basic guidance phrase uses a studio-r
ecorded voice, but the street name
is pronounced by the system using a machine-generated voice.
Consequently, the name may be mispronounced or sound strange at times.
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