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Navigation System
127
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
Problem
Solution
I want to buy a new DVD. How do I purchase one? Y
ou cannot obtain a new DVD from the dealer. See
Obtaining a Navigation
Update DVD
on page 104.
I want to order a DVD. How can I determine the DVD version
in my navigation system?
The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD
on page 105.
I got a navigation DVD from a friend or an online source, but
it does not work. Why?
Your vehicle was designed to use a
turquoise (blue/gr
een) DVD. DVDs
with differently colored labels or
from different manufacturers will not
operate correctly. Always obtain DVD
s from the DVD order desk. See
page 104.
When is my city going to beco
me part of a fully verified
detailed coverage area?
The mapping database vendor is constantly revising map coverage. See
page 104 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navigatio
n system contains maps only
for the lower 48 U.S. states,
Hawaii, and portions of southern Canada. The system will not work i
n
Mexico, Alaska, or overseas. Canada coverage is limited. See
Map
Coverage on page 108.
I moved my vehicle from the U.S. mainland to Hawaii (or
from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map?
The coverage area (Hawaii or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation system?
No. The navigation system is designed only to read the turquoise (blue/
green) DVD provided with your vehicle. Map discs for other vehicle
manufacturers or PC map programs will not work.
I found some errors in the database. How do I report them? Minor errors are bou
nd to occur in a large database. If you encounter
major
errors, you can report them following the instructions on page 103.
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