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34 English
Troubleshooting
PROBLEM SOLUTION
The refrigerator
does not work at
all or it does not
chill sufficiently.
• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the
freezer or fridge inner temperature. If it is, set the refrigerator colder.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
The food in the
fridge is frozen.
• Check if the set temperature on the digital display is too low.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store the food which is juicy in the coldest part of the refrigerator?
Try moving those items to the other shelves in the fridge instead of keeping
them in the colder areas or bins.
You hear unusual
noise or sounds.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. It is normal and
occurs because various accessories are contracting or expanding
according to the temperature of the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator,
this is normal. The sound is caused by the compressor operating at high
capacity.
The cabinet-door
sealing area of the
appliance is hot
and condensation
is occurring.
• Some heat is normal as anti-condensators are installed in the vertical
hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the
door open for a long time.
Ice Maker is not
producing ice.
• Did you wait for 12 hours after installation of the water supply line before
making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer temperature
lower.
You can hear
water bubbling in
the refrigerator.
• This is normal. The bubbling comes from refrigerant circulating through the
refrigerator.
There is a bad
smell in the
refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or
suspicious food.
RF30KMED_DA68-02894B-04_EN.indd 34 2018-07-04 8:25:50
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