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46 English
Troubleshooting
Troubleshooting
Problem Cause Action
The warm function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a at bottom.
The thaw function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a at bottom.
Problem Cause Action
The interior light is dim
or does not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the door stays
open for a long time.
Close and reopen the
door or press the Cancel
button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping sound occurs
during cooking.
If the Auto Cook or Auto
Defrost function is used,
this beeping sound
means it is time to turn
the food over during
thawing.
Turn the food over when
the notication pops up,
select OK, and then press
the Dial Knob. Then,
select Continue, and then
press the Dial Knob to
resume process.
The oven is not level. The oven is installed on
an uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks during
cooking.
Metal containers are
used during the oven/
thawing functions.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
NQ8300T_NQ50T8539BK_EU_DG68-01262C-00_EN.indd 46 2020-01-30 9:00:39
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