Loading ...
Loading ...
Loading ...
34
TROUBLESHOOTING
If this happens... Possible causes... Try this solution...
Power cut off during
use.
Is the battery charge
extremely low?
Recharge the battery
fully.
Is the indicator light
on orange?
The device power will
automatically turn off
10 minutes after:
• the therapy is complete
•the pad has been
removed from your
body
•the therapy has been
paused
Check if the therapy has
already finished or been
paused.
Check if the pad is placed
on your body correctly.
The adhesive side of
the pad does not stick
to skin.
Have you removed the
transparent film from
the adhesive surface
of the pad?
Peel off the film on the
adhesive surface of the
pad.
Is the pad wet? Or is
your skin wet?
Air dry the adhesive
surface of the pad or
skin.
If this happens... Possible causes... Try this solution...
The adhesive side of
the pad does not stick
to skin.
The adhesive surface
of the pad may be
damaged.
Replace the pad.
Is there too much hair
on your skin?
Shave the immediate area
for proper pad adhesion.
Were the pads
stored under high
temperature, high
humidity or direct
sunshine?
Replace the pad.
Unable to tap
“START” button.
Are the pads properly
placed on the body?
Refer to “Pad Placement”
on page 20 and place
correctly.
Is the device properly
attached to the pad?
Remove the device from
the pad, then attach
the device to the pad
properly.
Have you removed the
transparent film from
the adhesive surface
of the pad?
Peel off the film from
the adhesive surface of
the pad.
Loading ...
Loading ...
Loading ...