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9
EN
Australian – NZ warranty
COOKWARE, BAKEWARE AND PRESSURE COOKERS
Limited Replacement Guarantee
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure. In addition to these
statutory rights and any other rights and remedies you may have under the law, Groupe SEB Australia
Pty Ltd (we or us) guarantees this Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product will be free of
defects in material and craftsmanship including handles, body, knobs, lids and fixings for 12 months from
the date of purchase.We also guarantee the non-stick coating of this Jamie Oliver by Tefal/Tefal/All-
Clad/Moulinex product will be free of blistering or peeling for the life of the Jamie Oliver by
Tefal/Tefal/All-Clad/Moulinex product. Should your Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product
develop a defect during the guarantee period or the non-stick coating peel during the life of your Jamie
Oliver by Tefal/Tefal/All-Clad/Moulinex product, you should return it, at your cost, to the retailer from
which you purchased it from, together with your receipt as proof of purchase. The retailer will then
forward your claim directly to us for processing. Alternatively, if the retailer is unable to help you, you may
contact us directly at:
Groupe SEB Australia Pty Ltd,Customer Service Department,Unit 1, No 10 Hill Rd, Homebush NSW 2127
T: +61 2 9748 7944
If on receipt your Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product is found to be defective or the non-
stick coating has peeled, we will, at our cost, replace or repair the product in our discretion. Only the
defective part or accessory will be repaired or replaced. Packaging, instructions etc. will not be replaced
unless faulty.This guarantee excludes defects caused by the Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex
product not being used in accordance with instructions , accidental damage (including overheating),
misuse or being tampered with by unauthorised persons. It also does not apply if the Jamie Oliver by
Tefal/Tefal/All-Clad/Moulinex product is used commercially and excludes consumable items (including
accessories such as pressure regulators and safety devices), dishwasher effects and damages, stains,
dents, discolouration, scratches or scuffs due to normal wear and tear, and your costs of claiming under
the warranty.
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