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28
ENGLISH
Assistance with Smart Diagnosis™
If you need further assistance in troubleshooting the
appliance, call an LG Customer Information Center at the
number on the back cover of this manual.
1
When instructed to do so by the call center agent,
press the Indicator button for about 5 seconds to start
the Smart Diagnosis™ function.
Indicator
2
Hold your phone near the product.
Hold the mouthpiece of the phone toward the LG
Signature logo on the front of the appliance.
Keep the phone in place until the tone transmission
has nished.
Note
• For best results, do not move the phone while the
tones are being transmitted.
• If the call center agent is not able to get an accurate
recording of the data, you may be asked to try
again.
3
Once the transmission has nished, resume your
conversation with the call center agent, who will be
able to assist you in using the information transmitted
for analysis.
Note
• The Smart Diagnosis™ function depends on the local call
quality.
• The communication performance will improve and you
may receive better results if you use a land line phone.
• Call quality problems may interfere with the ability to
provide Smart Diagnosis™ service.
• Smart Diagnosis™ will not work if the Control Lock
function is ON. Press and hold the Light button for 3
seconds to unlock the controls.
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