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14
Troubleshooting
Machine will not work
when switched “ON”
•
The safety locking arm may not be correctly engaged in the vertical operating
position with the locking arm located into the two grooves on either side of
the juice cover
•
Check the overload protection button on the bottom of the motor base to
check if the safety device has not been activated.
•
The overheating protection device has not been activated automatically, allow
more time for the motor to cool down.
Motor appears to
stall when juicing
•
Wet pulp can build up under the cover if the juicing action is too vigorous. Try
slower juicing action by pushing the food pusher down more slowly. Clean the
filter bowl surround, the juice disc and the juicer cover. Select a higher speed.
•
The juicer will automatically stop operating if the motor is stalled. This is
a electronic safety feature. Either too much food is being processed at one
time or the pieces are not small enough. Try trimming food, cutting food into
smaller pieces of even size and/or processing a smaller amount per batch. If
this occurs, the light surrounding the START/STOP button will flash red.
•
To continue juicing, reset the juicer by pressing the START/STOP button to
OFF, then clear the feed chute, finally turn the appliance back on by pressing
the START/STOP button to ON.
•
Hard fruits and vegetables will put excess strain onto the motor if a low speed
is selected. Please refer to the juicing guide, to determine the correct speed for
the fruits and vegetables selected on juicing.
Excess pulp building
up the stainless
steel filter disc
•
Stop the juicing process. Remove the juicer cover the stainless steel scrape
off pulp. Re-assemble and begin juicing again. Try alternating (soft and hard)
vegetable and fruit varieties.
Pulp too wet and
reduced extracted juice
•
Try a slower juicing action. Remove juice disc and thoroughly clean mesh
walls with a fine brush. Rinse juice disc under hot water. If the mesh holes are
blocked, soak the juice disc in a solution of hot water with 10% lemon juice
to unblock the holes or wash in the dishwasher. This will remove excess fibre
build up (from fruit or vegetables) which could be inhibiting the juice flow.
Juice leaks between
the rim of the juicer
cover and the stainless
steel filter disc
•
Try a slower juicing action by pushing the food pusher down more slowly.
Fruit and vegetables with a high water content (tomatoes and watermelon)
should be juiced on low speed.
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