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We welcome your feedback anytime. If we can help you be more
prepared, please write us at GreatCall Customer Service, P.O. Box 4428,
Carlsbad, CA 92018, email us at customerservice@greatcall.com or call
us at 1-800-463-5412.
Best Regards,
Your friends at GreatCall
If you bought 5Star Urgent Response for a family member,
or you’re a caregiver, you should add the GreatCall
Customer Service number (1-800-463-5412) to your
personal contact list or cell phone.
You need to remember this phone number because there
may be some unique circumstances when you’ll need to
urgently contact GreatCall Customer Service. The 5Star
Response Center can only be contacted through the Responder.
Items in the 5Star Responder Box
1. 5Star Responder
2. Battery Charger
3. Accessory Clip
4. Keychain Attachment
5. User Guide
6. Quick-Start Guide
7. Service Highlights
To help make the service more convenient for you, we also
offer other accessory options like a portable car charger.
To learn more or purchase, go to greatcall.com or call
Customer Service at 1-800-463-5412.
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