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42
TROUBLESHOOTING
Problem Possible Causes / Solutions
Food does not broil
properly
Aluminum foil used on the broiling pan and grid has not been tted properly and slit as
recommended.
- See the Using the Oven section.
• In some areas the power voltage may be low.
- Preheat the broil element for 5-7 minutes
- See the Broiling Guide.
Oven temperature too
hot or too cold
• Oven sensor needs to be adjusted.
- See Oven Temperature Adjustment in the Features section.
Scratches or abrasions
on cooktop surface
Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
Be sure the cooktop surface and bottoms of utensils are clean before usage. Small scratches
do not aect cooking and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used.
See Cleaning the Glass Cooktop in the MAINTENANCE section.
• Cookware with rough bottom has been used. Use smooth, at-bottomed cookware.
Metal marks Scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
surface. Use a ceramic-glass cooktop cleaning creme to remove the marks.
See Cleaning the Glass Cooktop in the MAINTENANCE section.
Brown streaks or specks Boilovers are cooked onto surface. Use the blade scraper to remove soil.
See Cleaning the Glass Cooktop in the MAINTAINANCE section.
Areas of discoloration
on cooktop.
Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
creme. Use cookware with clean, dry bottoms.
Oven will not self clean • The oven temperature is too high to set a self clean operation.
- Allow the range to cool and reset the controls.
• Oven controls improperly set.
- See the Self Clean section.
• A self clean cycle cannot be started if the oven lockout feature is active.
“Crackling or “popping
sound
This is the sound of the metal heating and cooling during both the cooking and Self Clean
functions.
- This is normal.
Fan noise • A convection fan may automatically turn on and o.
- This is normal.
Oven racks are dicult
to slide
Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven
racks with the paper towel.
Convection Fan stops • Convection fan stops during a convection bake cycle.
- This is normal and is done to allow for more even heating during the cycle.
This is not a failure of the range and should be considered normal operation.
Displayed Time is
ashing
This is normal. This means that the product has just been plugged in, or that it has
experienced a power interruption. Press the Clock key and reset the time, or press any key
to stop the ashing.
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