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40
TROUBLESHOOTING
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
Problem Possible Causes / Solutions
Range is not level. • Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of range until the oven rack is level.
• Be sure oor is level and strong and stable enough to adequately support range.
• If oor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
and have sucient room for range clearance.
Cannot move appliance
easily.
Appliance must be
accessible for service.
• Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
• Carpet interferes with range. Provide sucient space so range can be lifted over carpet.
• Anti-tip device engaged.
Oven control beeps
and displays any F code
error.
• Electronic control has detected a fault condition.
Touch CLEAR OFF to clear the display and stop
beeping. Reprogram oven.
If fault recurs, record fault number. Touch CLEAR
OFF and contact a Service agent.
CODE CAUSE
F-3 Shorted keypad
F-10 Door locking system don't
operate
F-11 No heating
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
• Improper cookware being used.
- Use pans which are at and match the diameter of the surface unit selected.
• In some areas, the power (voltage)may be low.
- Cover pan with a lid until desired heat is obtained.
Surface units do not
work properly
• A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
• Cooktop controls improperly set.
- Check to see the correct control is set for the surface unit you are using.
Surface unit stops
glowing when changed
to a lower setting
• This is normal. The unit is still on and hot.
Areas of discoloration
on the cooktop
• Food spillovers not cleaned before next use.
- See Cleaning the Glass Cooktop section.
• Hot surface on a model with a light-colored cooktop.
- This is normal. The surface may appear discolored when it is hot. This is temporary and will
disappear as the glass cools.
Frequent cycling on and
o of surface units
• This is normal.
- The element will cycle on and o to maintain the heat setting.
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